If you see that your bonsai limit is at 0, there could be several reasons. Below, we explain how you can find out for yourself why this is the case:
- Your bank account balance is lower than the outstanding amounts. Replenish your account balance quickly to be able to continue paying and to avoid getting into debt with us.
- Your account balance is 0 or negative. We want to prevent you from spending money you don't have, which is why you can never fall below 0 with us.
- Your bonsai limit is - - . Here it looks like your limit is at 0, but the cause of this is due to the connection to your bank rather than the balance in your account or the outstanding amounts. In this article, we explain how to solve this problem.
To increase your limit, you can top up the balance in your account or wait for outstanding amounts to be processed.